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PERSONAL DATA PROTECTION CHARTER

In accordance with European Regulation 2016/679 of April 27, 2016 (known as the General Data Protection Regulation or GDPR)

This Personal Data Protection Charter (hereinafter the “Charter”) describes the commitments of the website www.michinoparis.com – 9 boulevard de la Madeleine, 75001 Paris – VAT No. FR28539439380, acting as data controller, with regard to privacy and the protection of users’ personal data.

This Charter has been drafted to inform you about how https://www.michinoparis.com collects, uses, and stores your personal data (hereinafter “Data”).

You will find a description of the various data we may collect when you access and/or use the website (the “Site”), where our products are sold.

Due to the constant evolution of laws and regulations, this Charter may be updated. Users will be informed of any changes by email.

If any clause is deemed invalid, it shall not affect the validity of the remaining provisions.

This Charter applies to data collected:

  • Through browsing the Site
  • Through emails exchanged with us
  • When creating a user account
  • When placing an order
  • When subscribing to the newsletter

It does not apply to third-party services or websites.

By using the Site, you accept this Charter.

1. WHAT DATA IS COLLECTED?

Depending on your interaction, we may collect:

  • Email address
  • Identity data (name, surname, address, phone number)
  • Browsing data (IP address, browser, session duration, pages viewed, OS, language)
  • Traffic and usage data
  • Order data (billing address, payment details via providers like PayPal)
  • Social media interaction data

2. HOW IS YOUR DATA COLLECTED?

Data is collected:

  • Directly via forms, account creation, newsletter subscription
  • Via communications (email/phone)
  • Indirectly via cookies and tracking technologies

3. WHY IS YOUR DATA COLLECTED?

Your data is used to:

  • Send newsletters and offers (with consent)
  • Manage orders and contracts
  • Ensure transaction security
  • Provide account information
  • Handle customer requests
  • Allow reviews
  • Inform about updates

Cookies are used to:

  • Improve user experience
  • Enable authentication
  • Analyze traffic

4. WHO PROCESSES YOUR DATA?

Data is processed by:

  • Internal staff (orders, support, billing)
  • Service providers, including:
    • Shopify (emailing & payments)
    • DHL (shipping)
    • Accounting & tax services
    • Google Analytics

All partners are bound by confidentiality obligations.

Payments are secured via SSL encryption. We do not access your banking data.

Data may be disclosed if required by law or in case of business transfer.

5. DATA RETENTION

Data is stored only as long as necessary:

  • Newsletter: until unsubscribe
  • Contact: up to 1 year
  • Orders & invoices: 10 years (legal requirement)
  • Cookies: 6–13 months

After this period, data is anonymized.

6. DATA SECURITY

Data is stored on secure servers protected by firewall and antivirus systems.

Despite strong measures, absolute security on the Internet cannot be guaranteed.

Users are responsible for keeping login credentials confidential.

7. YOUR RIGHTS

You have the right to:

  • Access your data
  • Correct your data
  • Delete your data (except legal obligations)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

You can exercise your rights by contacting:
contact@michinoparis.com

Response time: 1 month (extendable to 3 months)

8. DATA STORAGE

Data is stored on servers located in Canada, hosted by Shopify.